How does fax2email work?

The sender faxes his/her document to your free 086 fax to email number

The Fax2Email service converts the fax into a TIFF or PDF email attachment

You receive the fax via your email

Save, print or forward your faxes

Q: Where do I sign up for a free fax to email number?
A: To sign up for a free fax to email number is easy, visit http://fax2email.comx-computers.co.za and follow the steps.

Q: How long does it take before I can receive faxes?
A: You can start using the free fax to email service right away, it will take you 60 seconds to sign up, if you type normally. No longer than one minute. All we need is your name, phone number and email address, it is that easy!!

Step by step on how to sign up to a free fax to email number - your 60 second tutorial

What you need before you start : Your email address - to receive your faxes. If you do not have an email, try gmail.com.

What you would like to get: Your own personal free fax number!

1. In the form outlined in red above: type in your full name, phone number and email address
2. Click the "Create My number.." button

Sample screen shot

3. Done! Look at the area marked in green in the example above, this is where your personal free fax to email number appears.
4. You will now receive your very first free test fax in your email automatically.

I cannot receive my faxes in my email - 9 step tutorial to a solution!

Quick solutions if you have boxbe or mailmarshal: These are bad for fax for emails, disable these or whitelist the faxtoemail email address.

1. Before starting to look for a solution to your problem, please make sure you have given sufficient time for the fax to get to your mailbox, faxes may take up to 20 minutes at busy times. Wait 20 minutes after a fax has been sent.
2. Check that the fax number is correct.
3. Check that your mailbox is not full.
4. Call the fax number to make sure that the number is not faulty (remember that charges apply!). You may send a fax to yourself to test the service.
5. Check that you have "white-listed" the fax-to-email service email address in your email program.
   Tip: adding the email to your contacts will normally white-list the email address.
   Tip: Our fax to email originates from fax [at] myfaxservice [dot] co [dot] za (please replace [at] with @ and [dot] with a full stop)
6. Check with your email service provider, or with your company's IT department, to see that the emails are not being blocked at the server for including attachments such an images, pdf files or due to their large size. Some companies have firewalls and may have "mailmarshal" that blocks images and stop large emails. If you have gmail or yahoo, add the fax's email address to your contact list!
7. If you use BOXBE, be sure to whitelist our email address (see tip 5).
8. Once these have been checked, check to see who your fax2email service provider is, and contact them to resend you a test email, or to check their logs of incoming faxes.
9. If your company has a policy that refuses to unblock the faxes:
   - Create a free gmail email account
   - Call or email the fax service provider to change your email address to the new email